Many aspects of burnout syndrome have already been established, and more than 90% of the studies used MBI to identify and implement preventive interventions and treatments. The burnout syndrome affects approximately 10%-70% of nurses and 30%-50% of physicians, nurse practitioners, and physician assistants and is highly prevalent among health care professionals, especially among those working in public health services. Studies have shown burnout in several work fields however, the most affected were teachers, police officers, and health care professionals (especially physicians and nurses). People working with the general public are more prone to develop the burnout syndrome. Individuals with burnout syndrome see work as a source of misery and unpleasurable, leading to high employee turnover, work absenteeism, decreased quantity and quality of work, and increased occupational accidents, thereby representing institutional consequences. The main characteristics of burnout syndrome are emotional exhaustion, resulting in fatigue depersonalization, associated with negative behaviors and cynicism in work relationships and low scores in personal accomplishment, with feelings of incompetence and low productivity. Thus, this scoping review protocol used this definition to map the use of MBI. One of the most used definitions of burnout syndrome was proposed by Maslach and Jackson who considered this syndrome as emotional exhaustion, depersonalization, and personal accomplishment associated with physical and psychological symptoms. Bakker et al define the syndrome as mental distance from the job and emotional, physical, and cognitive exhaustion. Gil-Monte defines burnout syndrome according to 4 dimensions: enthusiasm toward the job, psychological exhaustion, indolence, and guilt. Some authors define burnout syndrome as fatigue and emotional exhaustion, whereas others consider it as emotional exhaustion and depersonalization. ĭifferent definitions of the burnout syndrome consider many etiological factors thus, literature lacks a consensus about its definition and diagnostic criteria. All information regarding the stages of the scoping review favor its transparency and allow it to be methodologically replicated according to the principles of open science, thereby reducing the risk of bias and data duplication. Furthermore, possible research gaps may be identified to guide future studies. The results of this review may be useful to public health care professionals, managers, policymakers, and the general population since these findings will help understand the validated, translated, and adapted versions of MBI and domains, number of items, Likert scales, and cutoff points or the latent profile analysis most used in the literature. The protocol in our study will guide a scoping review to identify and map studies that used the Maslach Burnout Inventory (MBI) to identify burnout syndrome in health care professionals working in public health services. Herbert Freudenberger described this syndrome in 1974, and it is characterized by a chronic response to interpersonal stressors in the workplace that may be related to work organization and environment. The consultation with stakeholders will be essential for increasing the knowledge about MBI, identifying new evidence, and developing future strategies to guide public policies preventing burnout syndrome in health care professionals working in public services.īurnout syndrome is a work-related psychological syndrome included in the International Classification of Diseases 11th Revision (code QD85). Quantitative and qualitative data will be analyzed using descriptive statistics and thematic analysis, respectively. Data will be extracted using a spreadsheet adapted from the Joanna Briggs Institute model. The main research question is as follows: how is MBI used to identify burnout syndrome in health care professionals working in public health services? Inclusion criteria will comprise qualitative and quantitative studies using MBI to identify burnout syndrome in health care professionals working in public health services and no restrictions in language and publication dates. We will conduct searches in Embase, LILACS, PubMed/MEDLINE, PsycINFO, Scopus, Web of Science databases, and gray literature. This scoping review protocol follows the Joanna Briggs Institute reviewers’ manual, and this protocol consists of 6 stages: identifying the research question, identifying relevant studies, study selection, data extraction and coding, analysis and interpretation of results, and consultation with stakeholders.
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